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September 12.2025
3 Minutes Read

Discover Why Thought Leadership is Transforming PR for Businesses

Thought leadership in public relations: modern workspace overview.

Revolutionizing Public Relations: The Rise of Thought Leadership

In today's rapidly changing business landscape, traditional public relations (PR) is being transformed by the rise of thought leadership. This shift is largely due to the increasing influence of digital media, where brands must now establish authority and credibility to gain visibility. During a recent episode of the Duct Tape Marketing Podcast, Amy Rosenberg, a seasoned PR strategist, provided valuable insights into this evolving trend. She suggested that PR is no longer just about press releases and media outreach; it’s about leveraging thought leadership, quality content, and social media to make an impact.

Why Digital PR Matters for Visibility

The digital age demands a fresh approach to PR. According to Rosenberg, businesses that wish to thrive must understand that digital PR is crucial for both Google and AI visibility. With consumers increasingly relying on search engines to find information, businesses must establish a solid online presence. This includes creating valuable content, engaging with target audiences, and being present on key social media platforms. Thought leadership can enhance a brand's reputation, aiding in improved SEO results. High domain authority media links, for example, not only bolster credibility but also signal to search algorithms that your brand is worth following.

Actionable Insights for Businesses

For organizations looking to navigate this new PR terrain, Rosenberg offers several actionable insights:

  • Build an Online Presence: Before launching into full-scale PR efforts, it’s essential to establish a robust online presence. Focus on generating quality content and creating an engaging platform for your audience.
  • Leverage Thought Leadership: Anyone can be a thought leader, not just CEOs. Start writing insightful blog posts and pitch expert articles that demonstrate your knowledge and insights in your field.
  • Utilize Podcasts: With the popularity of podcasts booming, guest appearances on relevant shows can significantly enhance your PR profile, build backlinks, and enhance your content marketing strategy.

The Power of Systematic Social Media

Rosenberg suggests that social media shouldn't be left to chance. Instead, brands should create a systematic approach to managing their social media presence. By selecting the most effective platforms, creating rules for content sharing, and always tagging partners and media, organizations can consistently build their brand's visibility and engage more effectively with their audience.

Measuring PR Impact

Modern PR allows for measurable results, a key component that can often be a grey area for many businesses. Rosenberg emphasizes the importance of tools like Muckrack, which link media coverage to Google Analytics. This allows brands to effectively assess how their PR efforts contribute to business goals and priorities.

Future Predictions: What Lies Ahead for PR?

As we look towards the future, the role of thought leadership in PR will continue to grow in significance. Companies will need to adapt and adopt new strategies focused on digital interactions. Brands that can effectively cultivate genuine conversations and foster a community around their message will stand to benefit immensely in an increasingly digital landscape. PR in 2025 is a space where authenticity and thought leadership converge, paving the way for stronger connections and more effective communication strategies.

Embracing the New PR Landscape

It’s clear that to stay relevant, businesses must embrace this new landscape of public relations. By recognizing the importance of establishing thought leadership and combining that with strategic digital PR, companies can navigate challenges and maximize their visibility in the market. As Amy Rosenberg succinctly puts it, the future of PR is not just about what you say, but how you can engage and inspire your audience in the new digital realm.

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09.11.2025

Navigating Opportunities: Key September Events for Small Business Owners

Update Understanding Key Opportunities for Small Business Owners The September agenda from the House Committee on Small Business marks a significant opportunity for entrepreneurs aiming to navigate the evolving landscape of small business operations. With discussions focused on crucial areas like access to funding, digital marketing, and federal contracting, small business owners should prepare to engage in these vital conversations. Leveling the Playing Field for Contractors One of the standout hearings this month is titled "Leveling the Playing Field: Fostering Opportunities for Small Business Contractors," scheduled for September 10 at 9:30 AM ET. This event underscores the importance of ensuring that small businesses can compete fairly for government contracts. Historically, larger companies have dominated this space, creating barriers that hinder the growth potential of smaller competitors. By addressing these disparities, the Committee aims to empower local contractors and enhance their chances during competitive bidding processes. Access to Capital: A Lifeline for Growth Access to funding continues to be a predominant challenge for small businesses across America. The hearing on "Pathway to Capital: The Role of SBA Lending in Supporting Main Street America" on September 16 at 10:00 AM ET will examine the current lending landscape and discuss necessary improvements to Small Business Administration (SBA) programs. Many entrepreneurs are aware that in a post-pandemic world, financial backing is essential for expanding operations or even maintaining current business levels. Changes in these lending protocols could usher in more favorable terms, enabling a resurgence for many small enterprises. Thriving in the Digital Age: Marketing Matters As businesses adapt to a more digitally-oriented consumer base, the hearing on "Streaming Success: Small Businesses in the Age of Digital Influence" on September 17 at 2:00 PM ET will target essential marketing techniques that can elevate small business visibility. Traditional marketing efforts have evolved, and businesses that wish to thrive must embrace digital tools to connect meaningfully with consumers. Key discussions around leveraging social media, search engine optimization, and online advertising are expected, presenting vital insights for companies looking to improve engagement. What to Expect at the Full Committee Markup The month concludes with a full committee markup on September 30 at 9:45 AM ET. This meeting will likely evaluate insights gathered from earlier discussions and could result in crucial legislative actions affecting small business operations. Here, committee members will reflect on recommendations made throughout September and may propose new policies aimed at fostering small business growth. Stay Engaged: Why Small Business Owners Should Participate While the proposed hearings and scheduled topics are promising, small business owners must maintain realistic expectations regarding implementation. Previous endeavors to reform sector regulations have sometimes stagnated due to bureaucratic hurdles. Owners should stay informed not only to adapt but also to advocate effectively for their interests. By following the proceedings of the House Committee on Small Business and engaging in public discussions, small entrepreneurs can better prepare for potential changes. Actively participating in forums, workshops, or local chamber meetings empowers them to voice concerns, contribute ideas, and network with fellow entrepreneurs. Such proactive engagement can foster a community of support and guidance, which is often critical for successful business navigation. In conclusion, the House Committee's September schedule signals a significant opportunity for small business owners. Remaining informed and involved can enhance their ability not just to survive but thrive in today’s competitive landscape.

09.11.2025

Discover How to Build Resilience at Any Age with Lynn Smith's Insights

Update Resilience at Every Stage of Life In today's fast-paced world, building resilience is vital for individuals of all ages. Lynn Smith, a nationally recognized TV news anchor and founder of Rylan Media, embodies this principle not just through her career but also through her inspiring new children’s book, “Just Keep Going.” Aimed at nurturing resilience, this beautifully illustrated fable provides strategic insights into facing life’s challenges—lessons that resonate from childhood through adulthood. Why a Mouse? Understanding the Underdog Appeal Central to Smith's narrative is a mouse character, a choice that might seem whimsical but serves a deeper purpose. The underdog mentality makes the lessons of the book approachable for children, allowing them to relate to the struggles and triumphs faced on the pages. This approach is grounded in a broader understanding that relatable characters foster connections, making emotional and developmental lessons tangible. Lessons on Resilience: More Than Just Child's Play While “Just Keep Going” is directed towards younger audiences, its wisdom extends to adults and professionals navigating a myriad of challenges. One of Lynn's critical insights is that perseverance, emotional honesty, and self-awareness are innate traits essential for success, transcending age barriers. Entrepreneurs, parents, and educators can find inspiration in the book’s teachings, as they mirror the resilience needed in the business world, especially during transformative times. The Power of Illustration in Storytelling Smith emphasizes that illustration is not merely decorative but a powerful companion to storytelling. Collaborating with talented artists like Lauren Gallegos amplifies the book's core message. Visuals help convey complex emotions, ensuring that the lessons imparted are both engaging and memorable. This synergy between text and illustration underscores the importance of effective communication—whether on the page or in life. Practical Techniques for Kids and Adults Alike One standout feature of “Just Keep Going” is its actionable insights. Smith provides practical techniques—such as deep breathing exercises and the importance of asking for help—to assist children in managing their emotions. These tools are just as beneficial for adults seeking to navigate their own adversities. By promoting emotional intelligence from an early age, we cultivate resilient individuals who can confront their challenges head-on. Modeling Resilience: A Collective Effort Parents and educators play a pivotal role in instilling values of perseverance in the next generation. By sharing their own setbacks and triumphs, adults can effectively model resilience. This transparency not only fosters trust but also provides children framework to understand their own emotions and experiences. The book additionally includes a guide for parents and educators, reinforcing the notion that resilience building is a collaborative, lifelong process. Embracing Emotional Honesty At the core of Smith’s message is the idea of emotional honesty, a pillar not just for personal growth but also for effective communication. Recognizing the emotional roots of challenges can illuminate paths toward resolution. As adults, understanding our own fears and motivations can convert them into strengths, thereby enriching our encounters with others—be it in personal or professional settings. Final Thoughts: The Importance of Just Keeping Going Lynn Smith's journey from a TV anchor to a children’s author serves as a testament to the resilience she advocates. It reminds us that setbacks are merely setups for a comeback. By embracing growth and adaptability, we equip ourselves and our children for the unpredictable terrain of life.

09.10.2025

Why HubSpot's Breeze Customer Agent is a Game-Changer for Small Businesses

Update Revolutionizing Customer Support: HubSpot’s Breeze AgentIn an innovative leap for small businesses, HubSpot has announced the expansion of its AI-powered Breeze Customer Agent, launched on June 2, 2025. Designed to bolster customer support across various operational areas such as marketing, sales, and service, this enhancement signals a paradigm shift in how small businesses engage with their customers. By utilizing advanced AI technology, HubSpot aims to streamline operations and enhance customer interactions, positioning itself at the forefront of customer support automation.Why AI Integration is Essential for Small BusinessesWith businesses striving to scale efficiently, integrating AI has become pivotal. HubSpot brings AI tools directly into its primary platform, eliminating the need for additional features that can complicate tech adoption. The Breeze Customer Agent has proven to be highly effective, successfully handling over 50% of customer inquiries without human intervention. Feedback from businesses suggests that not only can this technology handle traditional post-purchase support, but it can also assist in pre-sale inquiries. This ability to engage potential customers before they even make a purchase is vital in converting web traffic into sales.Transforming Pre-Sale and Sales ProcessesPeering into the sales funnel reveals that the Breeze Customer Agent is a game changer in providing instant information to globe-trotting marketing teams. For instance, it can field questions about upcoming webinars—a crucial touchpoint in capturing leads. Max Bolten, Head of Marketing at Stübben, asserts that customers feel immediately valued as they receive swift replies, increasing their likelihood of completing a purchase. Likewise, companies like Football Play Card are using the agent to answer queries on pricing rapidly, giving potential buyers the information they desire in real-time. Chris Patullo, the company’s CEO, notes that this quick access fosters higher conversion rates, particularly in competitive markets where time is of the essence.Customer Service Efficiency: A Direct BenefitWhen it comes to customer service, Breeze excels by managing routine inquiries, freeing up human agents to tackle more complex support issues. Success stories, like that of Nutribees, highlight Breeze's impact on operational efficiency—reporting a staggering 77% decrease in support tickets alongside enhanced conversion rates. Such reports underscore Breeze’s effectiveness in not just handling inquiries but significantly contributing to businesses’ revenue and customer satisfaction.The Expansiveness of AI: Engaging Customers Across PlatformsAnother attractive feature of the Breeze Customer Agent is its multi-platform engagement, reaching customers through email, chat, WhatsApp, and Facebook Messenger. This omnichannel approach broadens how businesses can connect in a digitally inclined world. The speed of setup is also commendable; small business owners can have Breeze operational in mere minutes, making it a savvy investment for owners struggling to juggle multiple responsibilities.Considerations for Successful ImplementationHowever, there are important considerations regarding the integration of AI within small business frameworks. While the advantages are plentiful, initial setup processes and compatibility with legacy systems can present challenges. Owners must plan workflows carefully, as there will inevitably be situations where human intervention is still required. Learning how to blend AI capabilities with personal service is critical.Future Predictions: The Growing Role of AI in BusinessAs businesses continue to evolve, the role of AI in customer engagement will only grow. The Breeze Customer Agent serves as a template for what can be achieved through intelligent automation. Businesses that harness this technology not only optimize efficiency but also create a customer-centric approach that actively addresses inquiries and enhances overall user satisfaction.Empowering Small Business Owners with AIHubSpot's Breeze Customer Agent expansion is more than just an enhancement; it's an empowerment tool for small business owners. With the ability to handle overwhelming customer inquiries automatically, business owners can redirect their focus to strategic growth and innovation. By adopting tools that remove friction from customer interactions, these businesses can look forward to greater productivity and sustained success in their competitive landscapes.Conclusion: Embrace the Future of Customer EngagementAs businesses look to the future, embracing the capabilities of AI in customer service will be pivotal. Owners who take the plunge into AI and automation can expect streamlined operations and enhanced customer relations. Explore the features of the Breeze Customer Agent today to understand how it can transform your customer engagement strategy!

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